We understand that working with an agency can mean a lot of moving parts and different people doing different tasks for you. At Blackhawk, we have a Client Services team that is dedicated to making sure you are always in the loop with what we’re doing for you and how it’s going, from start to finish.
Your Client Manager serves as the main point of contact so you’re never stuck wondering who the right person is to send your request to. Additionally, our Client Managers keep everyone on the Blackhawk team connected and on track to meet and exceed expectations and deadlines.
For us to do our job right and well, we need you to be in the loop. We are not a set-it-and-forget-it company. Whether it be gathering access to existing profiles during onboarding, setting up check-in calls throughout our work together, or answering any and all questions that come up – the Client Services team really is the glue that holds it all together on both sides of the ball!
Ongoing / Monthly Support
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